Gene McCarthy engaged in a conversation with dispatcher at the egional Public Safety Communication Center
CPSCC provides dispatching services for the following agencies:
CPSCC is a primary PSAP (Public Safety Answering Point), answering 9-1-1 calls
Construction of the Cottonwood Public Safety Communications Center (CPSCC) was completed and fully operational in December 2014. It is a state-of-the-art facility which serves as a public safety answering point (PSAP) and regional dispatching center.
Personnel and Training
CPSCC is staffed 24/7/365 by twenty-two employee positions, which includes three Communications Supervisors and three Communications Training Officers. Communications Specialists are certified by the International Academies of Emergency Dispatch (IAED) as Emergency Medical Dispatchers, Emergency Fire Dispatchers, and Emergency Police Dispatchers and are CPR certified. The training program takes approximately six months to complete and primarily consists of on the job training along with a 40-hour Association of Public Safety Officials (APCO) Public Safety Telecommunicator Course. Employees also complete continuing dispatch education requirements each month.