Regional Communication Center

CPSCC provides dispatching services for the following agencies:

  • Cottonwood Police Department
  • Cottonwood Fire Department
  • Verde Valley Ambulance Company
  • Jerome Fire Department
  • Verde Valley Fire District (Verde Villages, Cornville, and Clarkdale)
  • Sedona Fire District
  • Copper Canyon Fire and Medical Authority (Camp Verde, Lake Montezuma, Rimrock)

CPSCC is a primary PSAP (Public Safety Answering Point), answering 9-1-1 calls


Construction of the Cottonwood Public Safety Communications Center (CPSCC) was completed and fully operational in December 2014.  It is a state-of-the-art facility which serves as a public safety answering point (PSAP) and regional dispatching center.


Personnel and Training

CPSCC is staffed 24/7/365 by twenty-two employee positions, which includes three Communications Supervisors and three Communications Training Officers.  Communications Specialists are certified by the International Academies of Emergency Dispatch (IAED) as Emergency Medical Dispatchers, Emergency Fire Dispatchers, and Emergency Police Dispatchers and are CPR certified.  The training program takes approximately six months to complete and primarily consists of on the job training along with a 40-hour Association of Public Safety Officials (APCO) Public Safety Telecommunicator Course.  Employees also complete continuing dispatch education requirements each month.